Tuesday, August 14, 2012

DFA ends passport processing accreditation of travel agencies


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FOREIGN Affairs Undersecretary Rafael Seguis on Sunday said the department will no longer allow travel agencies to assist e-passport applicants.
Seguis said the decision to terminate the contracts of at least 551 accredited travel agencies is not meant “to discriminate against such establishments” but is instead aimed at saving the public extra costs for passport applications.
“We would like to make it clear that the directive we issued in May as well as the latest guidelines allowing accredited travel agencies to transact with us only until the end of the year are not intended to drive travel agencies out of business,” Seguis said in a statement.

 
“In fact, the guidelines do not prevent travel agencies from assisting those who are willing and have the means to avail themselves of the services they offer. The guidelines are intended to allow ordinary passport applicants to enjoy the same special treatment travel agency clients enjoy but at no extra cost to them.”
The department has been establishing passport processing centers in key shopping malls in Metro Manila, as well as cities in the Visayas and Mindanao under public-private partnership scheme to ease passport application nationwide.
Seguis said travel agencies have long benefited from the special privileges that allowed them to “accept, preprocess and until the recent introduction of the electronic passport, even file applications on behalf of their clients.”
He said  applicants being assisted by travel agencies need to spend P1,800 to P7,000 for the services rendered by such establishements.
But he said that of the amount, the Department of Foreign Affairs only collects P1,200 for expedited processing—the same amount paid by ordinary passport applicants for the same expedited processing and the P500 annual accreditation fee collected from each of the 551 accredited travel agencies.
Seguis said ordinary applicants who cannot afford to pay for the travel agents are made to queue for their passport applications as early as midnight and wait in line for hours before they could be served.

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