Tuesday, November 20, 2012

‘Local BPOs helping firms in U.S. Europe survive their crises’


AMERICANS and Europeans owe us and owe us big, according to C.B. Richard Ellis Philippines  Inc. (CBREPI).
Hundreds of Filipino workers burning the midnight oil and their youth, especially in business-process outsourcing (BPO) companies, have propped up business in the United States and European Union, CBREPI said in a statement.
“The Philippines is becoming the lifeboat for many US and European companies that need to outsource in order for their businesses to survive and actually preserve jobs back in the US and Europe,” it added.
The Philippine office of the Los Angeles-based CBRE Group Inc. also said that it sees “a return to and rapid expansion of” US and European multi-national companies (MNCs) in the Philippines, which is fast becoming the “BPO banking hub of Asia.”
CBRE Chairman Rick Santos was quoted in the statement as having said that such is “evident from global banks that are now relocating in the country for back-office support.”
“We are a multinational player without leaving our shores. Manila is now a strategic location for [MNCs and] banks as it supports and runs the world’s businesses out of the Philippines.”
The company said the BPO sector has created 4.5 million square feet of new office takeup a year.
It also helped that the pace of infrastructure projects continued, with CBRE citing “improved access to the Clark Freeport Zone via the rehabilitated Nlex [Northern Luzon Expressway] and its link to the C-5 road.”
“These resulted in renewed interest to set up business in Clark such as logistics, manufacturing, hotels, housing and condominium as well as built-to-purpose BPO buildings.”
However, while the BPO sector largely spurs increased real demand across all market segments in the residential front, CBRE says “demand for the high-end market will be sustained in 2013.”
“Developers will focus more on mid-income residential market segment within the P45,000 [$1,093.10 at $1=P41.1675] to P80,000 [$1,943.30] square meter range reflecting the demand created from the growing population of families and young professionals and supported by the record-low interest rates.”
Santos said that low interest rates, ranging from 5 percent to 11 percent for short- or long-term payment schemes, “has opened the opportunity for more Filipinos to become owners rather than renters.”
Aside from BPOs, CBRE also noted that other economic growth drivers remain: dollar remittances from overseas Filipino workers and the tourism industry.
Santos also said it also helped that “US-Philippines relations [are] back on track.”

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